Effective Date: 1/12/24

Welcome to Impactful CX Solutions. This Privacy Policy applies to our website and all services offered by us. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

a. Personal Information

We collect the following personal information:

• Names, Email Addresses, and Contact Details: For communication, service inquiries, and newsletter subscriptions.
• Company Information: Such as company name, size, and industry, for tailoring our services.
• Payment Information: For processing service subscriptions (processed through secure third-party payment gateways).

b. Browsing Information

We collect data related to your website usage, such as:

• Page Visits
• Duration on Site
• Interaction with Site Features

2. Use of Collected Information

Your information is used for the following purposes:

• Service Provision and Management: To provide and manage our consulting services.
• Communication: To respond to inquiries and provide updates about our services.
• Marketing and Promotions: To inform you about special offers or new services.
• Analytics and Improvement: To analyze website usage and improve our services.